Terms of Service

By creating an account, accessing the OnFitt dashboard, or using the OnFitt API, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the service.

These Terms form a legally binding agreement between you (or the entity you represent, “Customer”) and OnFitt (“we”, “us”, “our”). If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

OnFitt provides a virtual try-on API (“Service”) that allows fashion brands and e-commerce merchants to integrate virtual clothing try-on into their storefronts. The Service includes:

• A REST API for submitting product and shopper images and receiving try-on results
• A JavaScript SDK widget for simplified storefront integration
• A web dashboard for managing API keys, monitoring usage, and viewing billing

You must create an account with a valid email address and verify it before accessing the Service. You are responsible for maintaining the confidentiality of your login credentials and API keys.

You agree to provide accurate and complete registration information and to keep it updated. You are responsible for all activity that occurs under your account.

API keys are confidential. Do not share them publicly, commit them to version control, or embed them in client-side code accessible to end users. If a key is compromised, contact us immediately at hello@getonfitt.com.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service for any illegal purpose or in violation of any applicable laws
• Submit images of individuals without their consent
• Submit images containing nudity, explicit content, or harmful material
• Attempt to reverse-engineer, decompile, or extract the underlying AI models
• Use the Service to train competing AI models or datasets
• Resell or sublicence API access to third parties without prior written consent
• Circumvent rate limits, usage caps, or authentication mechanisms
• Use the Service in a way that could harm, disable, or impair our infrastructure
• Misrepresent affiliation with OnFitt or use our branding without permission

We reserve the right to suspend or terminate accounts that violate these provisions without prior notice.

The Service is offered on a subscription basis. Pricing, plan limits, and features are described at onfitt.com/pricing and may be updated from time to time with reasonable notice.

• The free Trial plan is limited to 200 try-ons over 14 days with no payment required
• Paid plans are billed monthly in advance
• Overage usage above your plan limit is billed at the per-request rate listed on your plan
• All fees are non-refundable except where required by law or at our sole discretion
• We may suspend the Service if payment is overdue by more than 7 days

You authorise us to charge your payment method on file for all applicable fees. It is your responsibility to ensure payment information remains current.

The free Trial plan provides full API access for 14 days. At the end of the trial, your API key will be deactivated unless you upgrade to a paid plan. Try-on results generated during the trial are not retained after account closure.

OnFitt retains all ownership of the Service, its underlying technology, AI models, software, and documentation. These Terms do not grant you any intellectual property rights in the Service beyond the limited licence to use it as described.

You retain ownership of any product images and content you submit to the Service. By submitting content, you grant us a limited, non-exclusive licence to process it solely for the purpose of providing the Service.

Try-on output images generated by the Service may be used by you for legitimate commercial purposes (product pages, marketing) consistent with these Terms.

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for ensuring you have any necessary consents from your end users (shoppers) for submitting their images to the Service, in compliance with applicable privacy laws including GDPR and CCPA.

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible.

Enterprise plan customers are subject to a separate SLA agreed at the time of contract. Standard and Starter plan customers are not covered by an uptime SLA.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that try-on results will be perfectly accurate, that the Service will meet your specific requirements, or that output images will be error-free. Virtual try-on results are AI-generated approximations and should be presented to end users accordingly.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONFITT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless OnFitt and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any third-party rights, including privacy rights; or (c) content you submit through the Service.

You may terminate your account at any time by contacting us at hello@getonfitt.com. Upon termination, your API keys will be deactivated and your data deleted within 90 days.

We may terminate or suspend your account immediately if you breach these Terms, fail to pay fees, or if we are required to do so by law.

We may modify these Terms at any time. For material changes, we will provide at least 14 days' notice by email to your registered address. Continued use after the notice period constitutes acceptance of the updated Terms.

We may also modify, suspend, or discontinue features of the Service with reasonable notice, except in cases of legal necessity or security incidents.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Delaware.

For questions about these Terms, contact us at: hello@getonfitt.com